Welcome to Xmas Wave, where festive vibes, cozy lighting, and magical moments come together.
At Xmas Wave, we’re more than just an online store — we’re a seasonal lifestyle brand created for people who love turning everyday spaces into warm, joyful, and unforgettable experiences. Our products are designed to spread comfort, ambiance, and holiday spirit all year round ✨.
Our mission is simple: to bring warmth, mood, and magic into your space through beautifully designed lighting products.
We carefully select and craft products that blend aesthetic design, soothing illumination, and modern functionality. Whether it’s a relaxing wave lamp, a cozy night glow, or a statement décor piece, Xmas Wave helps you create the perfect vibe — effortlessly.
Unlike ordinary décor stores, Xmas Wave is built around emotion, atmosphere, and quality.
We don’t just sell lamps — we curate moods. Every product goes through a thoughtful selection process to ensure it meets our standards for:
Every order you place is backed by:
We promise to make your shopping experience smooth, enjoyable, and satisfying — from the moment you visit our store to the moment your room lights up.
Thousands of customers trust Xmas Wave to elevate their homes, bedrooms, and festive décor with products that feel special, stylish, and meaningful.
And this is just the beginning.
✨ Xmas Wave — Not Just a Lamp. A Mood. ✨
Refund policy
Sent details of order with order id to customer
Also include product picture
Sent package picture & track id
Refund policy
Need Unboxing Video of product that you received
GUIDELINE FOR UNBOXING AND REPLACEMENT CLAIMS :
Please make sure to make a proper unpacking video to avid claim of purchase made under check warranty terms
In order to provide more business and good long term relation we have made a sample video, have a look
CLICK HERE TO SEE SAMBLE UNBOXING VIDEO
𝐈𝐭𝐬 𝐢𝐬 𝐇𝐮𝐦𝐛𝐥𝐞 𝐑𝐞𝐪𝐮𝐞𝐬𝐭 𝐭𝐨 𝐚𝐥𝐥 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐞𝐥𝐥𝐞𝐫𝐬 𝐭𝐨 𝐞𝐧𝐬𝐮𝐫𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐭𝐡𝐢𝐧𝐠𝐬 :
𝟏. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐡𝐨𝐮𝐥𝐝 𝐭𝐚𝐤𝐞 𝐢𝐦𝐚𝐠𝐞 𝐟𝐫𝐨𝐦 𝐭𝐨𝐩 𝐨𝐟 𝐩𝐚𝐫𝐜𝐞𝐥 𝐨𝐧𝐜𝐞 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐬𝐡𝐨𝐰𝐢𝐧𝐠 𝐥𝐚𝐛𝐞𝐥 𝐜𝐥𝐞𝐚𝐫𝐥𝐲. (𝐓𝐨 𝐕𝐚𝐫𝐢𝐟𝐲 𝐎𝐮𝐫 𝐒𝐡𝐢𝐩𝐦𝐞𝐧𝐭)
𝟐. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐡𝐨𝐮𝐥𝐝 𝐬𝐭𝐚𝐫𝐭 𝐮𝐧𝐩𝐚𝐜𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝟑𝟔𝟎 𝐝𝐞𝐠𝐫𝐞𝐞 𝐯𝐢𝐞𝐰 𝐨𝐟 𝐩𝐚𝐫𝐜𝐞𝐥 𝐚𝐭 𝐟𝐢𝐫𝐬𝐭. (𝐓𝐨 𝐕𝐚𝐫𝐢𝐟𝐲 𝐓𝐞𝐦𝐩𝐞𝐫𝐢𝐧𝐠)
𝟑. 𝐔𝐧𝐩𝐚𝐜𝐤𝐢𝐧𝐠 𝐭𝐨 𝐛𝐞 𝐝𝐨𝐧𝐞 𝐢𝐧 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐚𝐥𝐥 𝐞𝐝𝐠𝐞 𝐭𝐨 𝐞𝐝𝐠𝐞 𝐬𝐡𝐨𝐰𝐢𝐧𝐠 𝐚𝐥𝐥 𝐜𝐨𝐦𝐩𝐨𝐧𝐞𝐧𝐭𝐬. (𝐓𝐨 𝐕𝐚𝐫𝐢𝐟𝐲 𝐌𝐢𝐬𝐬𝐢𝐧𝐠 𝐈𝐭𝐞𝐦𝐬)
𝟒. 𝐀𝐧𝐲 𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐃𝐚𝐦𝐚𝐠𝐞 𝐨𝐫 𝐔𝐬𝐚𝐠𝐞 𝐦𝐚𝐫𝐤 𝐞𝐭𝐜 𝐭𝐨 𝐛𝐞 𝐧𝐨𝐭𝐢𝐟𝐢𝐞𝐝 𝐢𝐧 𝐬𝐚𝐦𝐞 𝐯𝐢𝐝𝐞𝐨.
𝟓. 𝐕𝐢𝐝𝐞𝐨 𝐬𝐡𝐚𝐥𝐥 𝐛𝐞 𝐬𝐢𝐧𝐠𝐥𝐞 𝐜𝐥𝐢𝐩 𝐮𝐧𝐞𝐝𝐢𝐭𝐞𝐝.
For Damage Claim only unboxing video evidance will be refered for varification.
Open box delivery is not possible to third party sellers. But we guarantee you will get the same item that you ordered. YOU WANT TAKE UNBOXING VIDEO OF PRODUCT FOR RETURN CLAIM / DAMAGE CLAIM )ANY ISSUES HAVE TO YOUR PRODUCT, WE WILL REPLACE IMMEDIATELY AS POSSIBLE ✈🎁
Team Jvecom
RETARGET OUT OF DELIVERY ORDERS
REASONS FOR NDR (NON DELIVERY ATTEMPT)
Incorrect Address: Verify updated address details with the customer.
Unavailable Customer: Request a time slot when the customer is available.
Customer refused order because of trust issues
